Contact GetInstantPlumber

How to Reach Us

We are a phone-first service. Our dispatchers are trained to quickly assess your situation, match you with an available licensed plumber in your area, and give you a realistic ETA. Here is what to expect when you call:

1. A live dispatcher answers — no phone trees, no voicemail
2. You describe your situation and provide your address
3. We confirm plumber availability in your area and give you an ETA
4. Your assigned plumber calls you on the way to confirm
5. The plumber arrives, assesses the situation, and provides a written estimate before any work begins

What to Have Ready When You Call

• Your service address (including city, state, and zip code)
• A brief description of the problem (what you see or hear)
• Whether it is an active emergency or a scheduled service need
• Your preferred contact number for the plumber to call when en route

Before You Call — Emergency Tips

• Burst pipe or major leak: Shut off the main water supply valve immediately
• Sewer backup: Stop using all fixtures and toilets until we arrive
• Water heater issue with gas smell: Leave the area and call your gas utility first, then call us
• Frozen pipes: Do not use open flame to thaw — call us before attempting to thaw