Privacy Policy

Introduction

This Privacy Policy explains how GetInstantPlumber ("we", "us", "our") collects, uses, and protects information when you contact us or use our website.

Last updated: 2026

Information We Collect

• Phone number when you call our dispatch line — used to route calls, identify service area, and reconnect if the call drops.
• Contact information you provide during a call — address, name, service need.
• Website usage via Google Analytics (aggregated, anonymized).
• Cookies for site functionality and analytics.

How We Use It

• Dispatch a licensed plumber to your address
• Coordinate with the dispatched plumber
• Follow up on service quality
• Improve our dispatch service

Who We Share With

We share your contact info and service need with the licensed plumber dispatched to you — required to provide the service. We do not sell your information to third parties.

Data Retention

Call and dispatch records are retained for standard business purposes. You may request deletion of your data by calling (844) 833-1309.

Cookies & Analytics

We use Google Analytics (GA4) to understand site usage in aggregate. You can opt out at any time via browser settings or Google's opt-out tool.

Your Rights

You can request access to, correction of, or deletion of your personal information by calling us. We respond within 30 days.

Contact

Questions about this policy? Call (844) 833-1309 and ask for the privacy team.